Welcome to Ayesha’s Gleam! We are committed to ensuring that your jewelry reaches you safely and promptly. Our Shipping Policy details everything you need to know about shipping times, rates, and procedures. For any additional questions, please feel free to contact our support team.

1. Order Processing

Once your order is placed, it will be processed within 1-2 business days. Please note that custom or handcrafted items may take additional time, and the estimated processing time will be specified at the time of order.

2. Shipping Rates & Times

• Domestic Shipping (Within [Your Country]):

  • Standard Shipping: Free on orders above [Amount], otherwise a flat rate of [Rate]. Delivery takes approximately 3-5 business days.
  • Express Shipping: [Rate], with delivery in 1-2 business days.

• International Shipping:

  • We ship internationally to selected countries. Shipping rates and estimated delivery times will be calculated at checkout based on the destination.
  • Delivery times for international orders typically range from 7-15 business days, depending on the location and customs procedures.

3. Customs and Duties

International customers may be subject to customs fees and import duties upon arrival in the destination country. These charges are the responsibility of the buyer and vary by country. We recommend checking with your local customs office for more information.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress. Please allow up to 24 hours for tracking updates.

5. Shipping Issues

In the event of a shipping delay, loss, or any issues with your order, please reach out to us at (021) 345 6789 or care@ayeshasgleam.com as soon as possible, and we will assist you with locating or replacing your order.

6. Undeliverable Packages

If a package is returned to us due to incorrect address information or refusal at customs, we will contact you for further instructions. Additional shipping charges may apply to reship your order.

7. Contact Us

For any questions or concerns regarding shipping, please contact our customer service team at (021) 345 6789 or care@ayeshasgleam.com. We’re here to help and ensure your Ayesha’s Gleam experience is as sparkling as our jewelry.

Thank you for choosing Ayesha’s Gleam, where timeless elegance meets you at every step. We hope our jewelry brings joy and sophistication to your life!